Renault/Dacia Data Breach
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Person impacted by data breach

In October 2025, a cyber-attack on a Renault third-party service provider led to the unauthorised exposure of customer data. Some Renault customers, as well as those of Dacia, have been affected.

We’ve partnered with a specialist law firm for data breach claims to explore a potential group action claim against Renault U.K Limited. You can check eligibility for a potential data breach claim. If eligible, register to receive updates from us, including how to submit your claim if it moves forward.

*No-win, no-fee is a term used to describe an agreement between a lawyer and the client. It states that the client cannot be charged if their claim is unsuccessful, provided the terms of the agreement are adhered to by the parties.

In this matter, if it is successful, you will pay 25% of the amount that is recovered plus the cost of any After the Event Insurance. Termination fees may apply if you fail to co-operate with your lawyer or withdraw from the claim.
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Find Out If You Can Register Your Interest

Sign up for a potential Renault/Dacia data breach claim to register your interest and be notified if the claim moves forward.

THE FACTS SO FAR

What do we know about the Renault/Dacia data breach?

Renault confirmed in October 2025 that some of its customers' data was stolen in a cyber-attack on one of its third-party providers.

Renault will not specify the number of customers affected, citing "ongoing security concerns."

The French-owned manufacturer claims that the compromised data does not include financial information, such as bank account details, but indicated that "other personal data" had been accessed. This includes addresses and vehicle registration details.

Renault has reminded its customers, and those of its sister brand, Dacia, to be "cautious of any unsolicited requests for personal information."

FREQUENTLYASKED QUESTIONS

What happened in the Renault/Dacia data breach?
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In October 2025, it was discovered a cyber-attack had taken place – compromising the personal data of customers of car manufacturer Renault and its sister brand Dacia. In what appears to be a significant cybersecurity incident, Renault UK has confirmed unauthorised third parties have accessed the data of thousands of customers.
What has Renault said about the breach?
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Renault released the following statement after the breach: "One of Renault Group UK's third-party data processing providers has notified us that they have been the subject of a cyber-attack, and that some customers' personal data has been taken from one of their systems. This includes some or all of: customer names, addresses, dates of birth, gender, phone number, vehicle identification numbers and vehicle registration details. No financial or password data has been compromised. The third-party provider has confirmed this is an isolated incident which has been contained, and we are working with it to ensure that all appropriate actions are being taken. We have notified all relevant authorities. No Renault Group UK systems have been compromised. We are in the process of contacting all affected customers, advising them of the cyber-attack and reminding them to be cautious of any unsolicited requests for personal information. We wish to apologise to all affected customers. Data privacy is of the upmost importance to us and we deeply regret that this has occurred."
Has my information been accessed in the breach?
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Renault or Dacia should have contacted you if your data was accessed. If you have received a notification, register your interest using our free eligibility check.
Can I make a compensation claim?
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If you believe that you may have been affected by the Renault/Dacia data breach, register to receive updates about this claim. We’ll let you know what’s happening, and if and when you can make a data breach compensation claim.
What is a group action?
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A group action claim is where a group of people – sometimes even thousands of people – have been affected by the same issue. Group action cases are also known as class actions, multi-claimant, or multi-party actions.
How much will it cost me to make a claim?
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There are no costs to join the claim if it moves forward. However, if your claim is successful, you may have to pay a 'success fee'. This fee is taken from the compensation awarded to you.